When it comes to good government, a collaborative online presence is no longer an option. It’s a necessity.
When you need to get in touch with City Hall, or your provincial or state government, the first place many of us go is online. We expect to see integrated web portals that allow us to easily get information and access to services. Static web pages may still (barely) be adequate for some very small businesses, but it won’t cut it for organizations of any kind of scale.
Case in point, the Colusa County Grand Jury has blasted Colusa County for being “the only county in California without a single Web portal providing easy access to services and information” (Sun Herald). The superintendent of the county blamed recessionary cutbacks for failure to develop its website, but the Grand Jury stuck to its guns, practically demanding that the project move forward.
As you can see from the Colusa County website as of October 8, 2009, there’s still a lot of work to be done.
This case highlights the expectations people have about the need for better access to information through collaboration technologies.
Vaclav Vincalek October 14th, 2009 05:24:26 PM