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| To stay competitive in today's global market, organizations must respond quickly to new opportunities in order to push growth trajectories forward. Often a sudden shift in priorities and "all hands on deck" refocus of available resources is required. Most organizations can manage these events in short spurts. However, longer more demanding initiatives present significant risk to day-to-day operations if there is no added support. | |||
Don't reinvent the wheel when you need to augment your internal technical and business teams. | |||
The Client undertook an extended special project requiring all of their internal IT resources. This resulted in an immediate shortage of technical resources to:
The Solution:The Client required an immediate technical resource to assume responsibilities from the internal team for the duration of the project. With a user-base numbering in the thousands, it was critical that the resource have excellent communication skills and the ability to think quickly and creatively in high pressure situations. As time was of the essence, a lengthy recruitment and on-boarding process to find a qualified person was not an option. PCIS provided an excellent resource to the Client for the duration of the project. With expert knowledge and capabilities the resource was up and running with minimal orientation. The individual's professionalism and exceptional people skills ensured a successful engagement.As a result of being able to keep their internal resources focused on the special project, the Client was able to complete the project as anticipated without increasing permanent staff and incurring the associated recruitment costs. As a value-added bonus, the Client benefitted from expert knowledge transfer that helped to further optimize their infrastructure and day-to-day operations. Once the engagement concluded, the Client's internal resources were able to smoothly transition back into operational roles without disruption. |
Vaclav Vincalek November 5th, 2012 10:31:30 PM
Featured Post: Solving Business Problems | Want to learn more?Contact Us | ||
| Although the marketing department was responsibility for managing the organization's public web portal, the information technology team were required at every turn to implement the changes. This resulted in an exceedingly costly business process to manage portal changes and was often hampered by conflicting priorities between the two business units. | |||
Don't reinvent the wheel when you need a web content management solution for your business | |||
The Client's existing web content management system was both complex and counter-intuitive, resulting in:
The Solution:Replace the Client's existing web content management system with one that is more intuitive for a non-technical business user. With the new technology in place, the marketing group were now empowered with direct control over their web portal content publishing process. The solution aligned the Client's business processes and technologies for publishing content to their external website with proven processes and technologies already in use for publishing content to their internal intranet. This reinforced and expanded upon the organization's existing technology investment and provided their business users with a familiar user interface thereby reducing the need for any special training. The outcome of this project was that the marketing department could now respond quickly to market conditions with timely offers yo capitalize on new business and revenue opportunities. |
Vaclav Vincalek October 2nd, 2012 10:59:14 PM
Featured Post: Solving Business Problems | Want to learn more?Contact Us | ||
| With a public facing portal as a major business channel, on-going stability issues take a toll on both customer satisfaction and revenue. For this insurance provider, it meant existing customers could not log in; new customers could not sign up; eCommerce transactions could not complete; or the entire portal would go offline. At risk were eroding consumer satisfaction, loss of new customers, and lost revenue. | |||
Don't reinvent the wheel when you need a stable, secure web portal to service customers and drive revenue | |||
The Client's existing system infrastructure was inadequate to support their business needs:
The Solution:A complete architectural overhaul was required to stabilize the portal and provide the level of continuity and scalability that was needed to support the organization's business activities and membership. The solution delivered was a robust, clustered and integrated portal system architecture; and included the necessary knowledge transfer and interim maintenance support to ensure that the Client's internal teams could confidently and effectively assume management of the system. The result was an increase in member satisfaction and a significant reduction in the occurrence and risk of unscheduled downtime. |
Vaclav Vincalek August 7th, 2012 08:55:08 PM
Featured Post: Solving Business Problems | Want to learn more?Contact Us | ||
| As a new communications upstart, the Client's was focused on a niche market, providing secure email for clients requiring highly sensitive communications such as those during mergers and acquisitions, contract negotiations, and legal proceedings. | |||
Don't reinvent the wheel when you need a custom solution to capture new opportunities. | |||
The Client required a custom solution that could provided their clients with:
The Solution:A custom integrated solution was delivered utilizing PGP and BlackBerry Enterprise Server (BES). The solution provided the technology necessary to support the Client's business model and resulted in the client successfully capturing a niche market in secure messaging for mobile devices. |
Vaclav Vincalek June 4th, 2012 10:35:37 PM
Featured Post: Solving Business Problems | Want to learn more?Contact Us | ||
| An unpredictable email system hampered workers ability to complete their work. As a chronic problem, this caused elevated frustration among workers, erroded confidence in system usability and IT support services, and had a significant and negative impact on productivity through-out the organization. | |||
Don't reinvent the wheel when trying to solve complex email and network stability issues. | |||
Poor utilization of system resources was at the root of the problem, resulting in:
The Solution:A custom connector integrating the Client's Active Directory with their Identity Management solution was required in order to manage the creation and distribution of new email accounts across servers automatically. The outcome of this project resulted in:
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Vaclav Vincalek April 9th, 2012 10:03:20 PM
6000 New Jobs in Metro Vancouver by 2015 due to Cloud Computing Growth
In the last week, both the Vancouver Sun and Business in Vancouver (BIV) reveal strong job growth in the technology sector. The Vancouver Sun reports that Metro Vancouver is expected to gain 6,000 jobs by 2015 due to cloud computing growth, based on research for Microsoft by International Data Corporation (IDC). The IDC foresees 20 per cent annual job growth related to cloud services through 2015 in Vancouver. Small and medium sized businesses will add at least 2,900 new jobs, while large-scale companies will add more than 3,000 new workers, as a result of cloud technology*.
The forecast on the Cloud computing growth is based on the fact that at least 75 per cent of information technology (IT) spending is consumed by maintenance of cash-eating legacy computing systems and “routine upgrades. John Weigelt, national technology officer for Microsoft Canada, said in Vancouver that it’s a philosophical shift — and a financial one — as opposed to a technology issue.
The IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. It has a network of over 1000 analysts in Canada providing expertise on technology, industry opportunities and trends in Canada.
In the BIV, “Tech Job Wars Heat up BC”, Microsoft was included in the line-up of technology employers seeking to hire large numbers of new staff, alongside Hootsuite, Electronic Arts and Amazon. In the bi-annual BCTIA survey, IT jobs grew 12% from 2010 to 2011, adding back all jobs lost in the 2009 recession. The sector is also expected to add 3,000 new jobs in 2012 and over 10,000 new jobs by 2015. These numbers are significantly impacted by cloud computing growth.
Finally, we spoke to an IT recruiter who confirmed that developers who are certified for Microsoft SharePoint and have experience are in demand in Metro Vancouver. These highly specialized technology skills are hard to source for portal solutions on the Cloud.
For Microsoft Cloud reports and SharePoint case studies, visit www.pcis.com/about-us/cloud-whitepapers.htm.
* Source: http://www.vancouversun.com/business/Cloud+computing+will+touch+global+boom/6260828/story.html
** Source: BIV.com (Feb 28 to Mar 5, 2012)
Liza Lee March 8th, 2012 01:26:55 PM